Legal Terms and Conditions
We operate Madnix Casino and provide access to our casino services under these Terms and Conditions. This page sets out the rules that govern use of the platform and the contractual relationship between us and account holders. It covers account setup, eligibility, acceptable use, bonus rules, deposits and withdrawals, dispute resolution and how we update these terms. Read carefully before creating an account or playing. By registering or using the site you accept these rules and agree to comply with any applicable local laws and limits on access to our services.
Account responsibilities
Registration requires accurate personal details and a valid email. Accounts are for a single user only. Keep login credentials confidential. Notify support immediately if you suspect unauthorised access.
Registration and verification
We may require ID, proof of address and payment verification before withdrawals. Account activation is instant in most cases, but verification may delay cashouts. Providing requested documents is mandatory to process withdrawals.
Account security
Do not share accounts. We may suspend or close accounts where fraud, chargebacks or multi-accounting are detected. Funds may be withheld pending investigation in line with these terms.
Eligibility requirements
Users must be at least 18 years old. Access is restricted in certain jurisdictions. Availability depends on local rules and account eligibility. One account per person. Employees and affiliates may face additional restrictions.
Acceptable use of the service
Use the platform for lawful gambling only. Prohibited activity includes collusion, using bots or unauthorised software, bonus abuse, falsifying identity or payment details, and attempting to circumvent limits or security. Repeated abuse may lead to suspension and forfeiture of funds.
Bonus and promotion rules
Promotions require opt-in where specified and are subject to specific terms. Wagering requirements, maximum bet limits and game weightings apply. Free spins and bonus funds have expiry periods. Bonuses cannot be combined unless stated. Abuse of bonuses will result in voiding of offers and possible account action.
Deposits and withdrawals
Minimum deposit and withdrawal amounts apply. Deposits typically start from A$10. Withdrawals have minimums and weekly limits; larger sums may be paid in instalments. Payment processing times vary by method: cards 24-48 hours, e-wallets around 12 hours, crypto typically faster but network fees apply. KYC checks are required prior to cashout.
Dispute handling
Contact support via live chat or email to raise disputes. Provide relevant transaction details and identification where requested. We will review and respond in line with these terms. Decisions made under these terms are binding, except where local law provides otherwise.
Updates to the terms
We may amend these Terms and Conditions from time to time. Changes will be posted on the site. Continued use after changes constitutes acceptance. Check the terms periodically to remain informed of current rules and conditions.